:root{--teal: #0f766e;--teal-600: #0d9488;--coral: #f97362;--ink: #1f2937;--muted: #5b616b;--line: #e5e7eb;--bg: #f7f8fa;--panel: #ffffff;--card: #ffffff;--ok: #16a34a;--warn: #d97706;--bad: #dc2626;--radius: 12px;--shadow: 0 1px 3px rgba(16, 24, 40, .08), 0 1px 2px rgba(16, 24, 40, .04);font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Noto Sans Arabic,Noto Kufi Arabic,Tahoma,sans-serif}*{box-sizing:border-box}*{-webkit-tap-highlight-color:transparent}button,a.btn,.nav a,.drawer-link,.seg button,.console-tabs button,.day-chip,.mini-chip,.pchip,.slot,.badge,.seg,label,.hamburger,.preview-bar,.brand,summary{-webkit-user-select:none;user-select:none;-webkit-touch-callout:none}body{margin:0;background:var(--bg);color:var(--ink);font-size:15px}a{color:var(--teal);text-decoration:none}h1{font-size:22px;margin:0 0 4px}h2{font-size:16px;margin:0 0 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(max-width: 430px){.grid4{grid-template-columns:1fr}}.listrow{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}.listrow:last-child{border-bottom:none}.picker-pop{position:absolute;z-index:20;top:100%;inset-inline:0;margin-top:2px;background:var(--card);border:1px solid var(--line);border-radius:8px;box-shadow:0 6px 20px #0000002e;max-height:240px;overflow:auto}.picker-item{padding:8px 10px;cursor:pointer;border-bottom:1px solid var(--line)}.picker-item:last-child{border-bottom:none}.picker-item:hover{background:var(--bg)}.notif-badge{position:absolute;top:-4px;inset-inline-end:-4px;background:var(--bad, #e5484d);color:#fff;font-size:10px;line-height:1;padding:2px 4px;border-radius:8px;min-width:14px;text-align:center}.notif-pop{position:absolute;z-index:30;top:100%;inset-inline-end:0;margin-top:6px;width:320px;max-width:calc(100vw - 24px);background:var(--card);border:1px solid var(--line);border-radius:10px;box-shadow:0 8px 28px #00000038}@media (max-width: 560px){.notif-pop{inset-inline-end:auto;inset-inline-start:0}}.notif-item{padding:8px 10px;border-bottom:1px solid var(--line);cursor:pointer}.notif-item:last-child{border-bottom:none}.notif-item:hover{background:var(--bg)}.notif-dot{width:8px;height:8px;border-radius:50%;background:var(--accent, #2e90fa);flex:0 0 auto;margin-top:4px}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;color:var(--muted)}td.num,th.num{text-align:end;font-variant-numeric:tabular-nums}table{width:100%;border-collapse:collapse}th,td{text-align:start;padding:9px 10px;border-bottom:1px solid var(--line);font-size:14px}th{color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.03em}tr:last-child td{border-bottom:none}.tabl-wrap{overflow-x:auto}button{font:inherit;border:none;border-radius:8px;padding:9px 14px;background:var(--teal);color:#fff;font-weight:600;cursor:pointer}button:hover{background:var(--teal-600)}button.ghost{background:transparent;color:var(--teal);border:1px solid var(--line)}button.ghost:hover{background:#f3f4f6}button.coral{background:var(--coral)}button.sm{padding:5px 10px;font-size:13px}button:disabled{opacity:.5;cursor:default}a.btn{display:inline-block;text-decoration:none;border-radius:8px;padding:9px 14px;background:var(--teal);color:#fff;font-weight:600}a.btn:hover{background:var(--teal-600)}a.btn.sm{padding:5px 10px;font-size:13px}.linklike{background:none;border:none;padding:0;margin:0;color:inherit;font:inherit;font-weight:inherit;cursor:pointer;text-decoration:underline;text-decoration-style:dotted;text-underline-offset:2px;min-height:0}.linklike:hover{color:var(--teal);background:none}.preview-bar{background:var(--coral);color:#fff;padding:8px 16px;display:flex;align-items:center;gap:12px;font-size:13px;font-weight:600}.preview-bar 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var(--line);border-radius:var(--radius);padding:14px;margin-bottom:10px;background:#fff}.slotgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(72px,1fr));gap:8px}.slot{text-align:center;padding:8px;border:1px solid var(--line);border-radius:8px;cursor:pointer;background:#fff;color:var(--ink);font-weight:600}.slot.sel{background:var(--teal);color:#fff;border-color:var(--teal)}.attention{border-color:var(--warn);background:#fffbeb}.pipeline{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}.pcol{background:var(--bg);border:1px solid var(--line);border-radius:10px;padding:8px}.pcol h4{margin:0 0 8px;font-size:11px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);display:flex;justify-content:space-between;align-items:center}.pchip{background:#fff;border:1px solid var(--line);border-radius:8px;padding:8px;margin-bottom:6px;font-size:13px;cursor:pointer}.pchip:last-child{margin-bottom:0}.pchip:hover{border-color:var(--teal)}@media (max-width: 720px){.pipeline{grid-template-columns:1fr 1fr}}@media (max-width: 460px){.pipeline{grid-template-columns:1fr}}.cal{direction:ltr}.ltr{direction:ltr;unicode-bidi:isolate;display:inline-block}.money,.mono{unicode-bidi:isolate}.cal-scroll{overflow-x:auto;background:linear-gradient(to right,var(--panel),rgba(255,255,255,0)) left / 24px 100% no-repeat local,linear-gradient(to left,var(--panel),rgba(255,255,255,0)) right / 24px 100% no-repeat local,radial-gradient(farthest-side at 0 50%,rgba(16,24,40,.14),transparent) left / 12px 100% no-repeat scroll,radial-gradient(farthest-side at 100% 50%,rgba(16,24,40,.14),transparent) right / 12px 100% no-repeat scroll}.cal{min-width:760px}.cal-row{display:flex;align-items:stretch;border-bottom:1px solid var(--line)}.cal-row.cal-head{border-bottom:1px solid var(--line);height:26px}.cal-label{flex:0 0 106px;font-weight:600;font-size:13px;padding-block:8px;padding-inline:0 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.inbox-list{display:none}.inbox-back{display:inline-flex}}@media (min-width: 641px){.inbox.has-sel .inbox-list{display:block}}.conv-list{max-height:62vh;overflow-y:auto}.conv-item{display:flex;gap:10px;align-items:flex-start;padding:8px;border-radius:8px;cursor:pointer}.conv-item:hover{background:var(--bg)}.conv-item.sel{background:var(--bg);box-shadow:inset 3px 0 0 var(--teal)}[dir=rtl] .conv-item.sel{box-shadow:inset -3px 0 0 var(--teal)}.conv-av{flex:0 0 auto;width:36px;height:36px;border-radius:50%;background:var(--teal);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700}.chat{display:flex;flex-direction:column;gap:6px;max-height:52vh;overflow-y:auto;padding:4px 2px}.bubble{max-width:80%;padding:7px 10px;border-radius:12px;font-size:14px;white-space:pre-wrap;word-break:break-word}.bubble.in{align-self:flex-start;background:#f1f3f5;color:var(--ink);border-bottom-left-radius:3px}.bubble.out{align-self:flex-end;background:var(--teal);color:#fff;border-bottom-right-radius:3px}.bubble.out.agent{background:var(--teal-600)}.bubble-meta{font-size:11px;opacity:.85;margin-top:2px}.cust-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:10px}.cust-card{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:10px;padding:10px;cursor:pointer;background:var(--panel)}.cust-card:hover{box-shadow:var(--shadow);border-color:var(--teal)}.cust-avatar{flex:0 0 auto;width:38px;height:38px;border-radius:50%;background:var(--teal);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700}.seg{display:inline-flex;border:1px solid var(--line);border-radius:8px;overflow:hidden}.seg button{border:0;border-radius:0;background:var(--panel);color:var(--ink);padding:5px 12px;font-size:13px;cursor:pointer}.seg button+button{border-left:1px solid var(--line)}.seg button.active{background:var(--teal);color:#fff}.week-grid{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(120px,1fr);gap:8px;min-width:864px}.week-col{border:1px solid var(--line);border-radius:8px;overflow:hidden}.week-col h5{margin:0;padding:6px 8px;font-size:12px;font-weight:700;background:var(--bg);border-bottom:1px solid var(--line)}.week-col.today h5{background:var(--teal);color:#fff}.day-chip{display:block;text-align:start;width:calc(100% - 12px);margin:6px;border:0;border-inline-start:3px solid var(--muted);background:#f3f4f6;border-radius:6px;padding:5px 7px;cursor:pointer}.day-chip.info{background:#e0f2fe;border-inline-start-color:#075985}.day-chip.warn{background:#fef3c7;border-inline-start-color:#92400e}.day-chip.ok{background:#dcfce7;border-inline-start-color:#166534}.day-chip:hover{filter:brightness(.97)}.month-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:4px}.month-cell{min-height:88px;border:1px solid var(--line);border-radius:8px;padding:4px;cursor:pointer;display:flex;flex-direction:column;gap:2px;overflow:hidden}.month-cell:hover{background:var(--bg)}.month-cell.other{opacity:.45}.month-cell.today{border-color:var(--teal);box-shadow:inset 0 0 0 1px var(--teal)}.month-cell .d{font-size:12px;font-weight:600}.mini-chip{font-size:10px;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;border-inline-start:2px solid var(--muted);padding-inline-start:3px;cursor:pointer}.mini-chip.info{border-inline-start-color:#075985}.mini-chip.warn{border-inline-start-color:#92400e}.mini-chip.ok{border-inline-start-color:#166534}@media (max-width: 560px){.month-cell{min-height:66px}.mini-chip{font-size:10px;line-height:1.5;min-height:18px}}.cal-block:hover{filter:brightness(.96);box-shadow:var(--shadow)}.cal-hour{position:absolute;top:4px;font-size:11px;color:var(--muted);transform:translate(-50%)}.cal-grid-line{position:absolute;top:0;bottom:0;width:1px;background:var(--line)}.cal-block{position:absolute;top:4px;bottom:4px;min-width:34px;background:#eef2f7;border:1px solid var(--line);border-left:3px solid var(--muted);border-radius:6px;padding:3px 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thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}table,table tbody,table tr,table td{display:block;width:100%}table tr{border:1px solid var(--line);border-radius:12px;margin-bottom:10px;padding:4px 12px}table tr:last-child{margin-bottom:0}table td{border:none;border-bottom:1px dashed var(--line);padding:9px 0;display:flex;justify-content:space-between;align-items:center;gap:14px;text-align:right;min-height:0}table tr td:last-child{border-bottom:none}table td:before{content:attr(data-label);color:var(--muted);font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;text-align:left;flex:0 0 auto}table td:not([data-label]):before,table td[data-label=""]:before{content:none}table td.actions{justify-content:flex-start;flex-wrap:wrap}table td.mobile-hide{display:none}}.console{background:#fff;border-radius:var(--radius);max-width:940px;width:100%;max-height:92vh;display:flex;flex-direction:column;overflow:hidden;overscroll-behavior:contain;box-shadow:0 12px 40px #10182847}.console-head{display:flex;align-items:center;gap:12px;padding:16px 18px;border-bottom:1px solid var(--line)}.avatar{width:46px;height:46px;flex:0 0 auto;border-radius:50%;background:var(--teal);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:17px}.presence-dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;vertical-align:middle}.actionbar{padding:12px 18px;border-bottom:1px solid var(--line);background:var(--bg)}.console-tabs{display:flex;gap:4px;padding:8px 12px;border-bottom:1px solid var(--line);overflow-x:auto;-webkit-overflow-scrolling:touch}.console-tabs button{border:0;background:transparent;color:var(--muted);font-weight:600;font-size:14px;padding:8px 12px;border-radius:8px;white-space:nowrap;cursor:pointer;min-height:38px}.console-tabs button.active{background:var(--teal);color:#fff}.console-body{padding:16px 18px;overflow-y:auto;flex:1}.rowlink{cursor:pointer}.rowlink:hover td{background:var(--bg)}textarea{font:inherit;width:100%;padding:9px 10px;border:1px solid var(--line);border-radius:8px;background:#fff;resize:vertical}@media (max-width: 640px){.console{max-width:100%;border-radius:16px 16px 0 0;height:96vh;max-height:96vh}.console-head{padding:13px 14px}.actionbar,.console-body{padding-left:14px;padding-right:14px}}